Return Policy

All sales are final. We do not issue refunds or allow exchanges to be made.

Purchase for Personal Use Only

You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

Shipping

We do not ship to P.O. Boxes. Please allow 3-5 business days for order processing and verification, and an additional 7-10 business days for delivery.

All orders in the continental United States are shipped USPS Priority. All orders in Hawaii, Alaska, and United States territories are shipped USPS Priority. Shipping fees are calculated as flat-rate per country and may include additional fees calculated on a per item basis and determined by order weight. Products may include an additional handling charge.

We are not responsible for any lost, stolen, or damaged shipments. All domestic shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.

Sales Tax

Sales Tax is charged to those orders shipped within the state of Illinois at a rate of 10.25%. Sales tax is not charged to orders shipped to states outside of Illinois.

Using this Site

Please use a standards-compliant web browser. Javascript must be enabled to use this site. By using our website, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.

Secure Processing

LouisDeGuzman.com uses secure processing called SSL Encryption Technology, which is the industry standard. SSL (Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the internet.

Can I contact you directly with any questions?

Please email LouisDeGuzmanShop@gmail.com with any questions regarding your order. We will try our best to reply to your question(s) within a reasonable timeframe.

Privacy

LouisDeGuzman.com respects our customers ‚ user account information is considered private and confidential information and we will never share this with any outside affiliation or individuals. Your information is secured and encrypted with the Secure Socket Layer Software.